Canada Consular Agency Playa del Carmen

Before your visit

• Location: The consular agency is in the Centro neighbourhood of Playa del Carmen, Quintana Roo, about 2 km in a straight line from the centre of Playa del Carmen; the nearest international airport is Cozumel International Airport (CZM), about 19 km away. (distances: OpenStreetMap)

About the Consular Agency of Canada in Playa del Carmen

The office is one of 8 career consular posts of Canada in Mexico listed in the SRE list (2 of them in Quintana Roo). The same list names 1 honorary consular post of Canada.

Do I need an appointment?

For some services, yes. According to Global Affairs Canada (October 2026), certain services are by appointment.

Documents checklist

The most frequent applications and the documents the Canadian authorities ask for:

Renewing a Canadian passport outside Canada and the US

• Possible if your last passport was an adult 5- or 10-year passport, issued when you were 16 or older and within the last 15 years, with unchanged personal details
• Form PPTC 482 (adult abroad simplified renewal) with your most recent passport’s number, issue and expiry dates
• Two identical passport photos meeting Canadian requirements (photographer’s details and date on the back of one)
• Two references aged 18+ who have known you for at least 2 years (not family members); no guarantor needed
• Lost, stolen or damaged valid passport: also form PPTC 203 and an extra fee
• Submit by mail or in person at a Government of Canada office abroad – check which option your office accepts

Sources: Government of Canada – renew a passport outside Canada and the US, Government of Canada – what you need to renew your passport abroad (checked October 2026). Requirements and fees can change and individual posts may ask for more – confirm the current list with the consulate before your visit.

Other consulates in Playa del Carmen

5 other countries are represented in Playa del Carmen: Argentina (consulate), Finland (honorary), Greece (honorary), Italy (honorary), Netherlands (honorary).

Closing days

According to Global Affairs Canada, the consular agency is closed on these days:

• 1 January 2026 – New Year's Day
• 2 February 2026 – Constitution Day
• 2 April 2026 – Holy Thursday
• 3 April 2026 – Good Friday
• 1 May 2026 – Labour Day
• 18 May 2026 – Victoria Day
• 6 July 2026 – Canada Day
• 16 September 2026 – Independence Day
• 12 October 2026 – Thanksgiving Day
• 16 November 2026 – Revolution Day
• 25 December 2026 – Christmas
• 28 December 2026 – Boxing Day

Emergency assistance

In Mexico, dial 911 for the police, an ambulance or the fire service (GOV.UK travel advice). Mexican citizens who need consular help in Canada can contact the Embassy of Mexico in Canada, according to the SRE’s directory of Mexican missions abroad.

Diplomatic missions of Canada in Mexico

Canada in Mexico

Measured in a straight line from Playa del Carmen, the nearest other Canadian office is the Consular Agency (Quintana Roo) in Cancún (about 62 km). Distances in brackets are straight-line distances from Playa del Carmen.

• Mexico City (1,270 km) – Embassy of Canada in Mexico
• Acapulco (1,410 km) – Consular Agency (Guerrero)
• Cancún (62 km) – Consular Agency (Quintana Roo)
• Guadalajara (1,690 km) – Consulate (Jalisco)
• Los Cabos (2,340 km) – Consular Agency (Baja California Sur)
• Mazatlán (2,010 km) – Consular Agency (Sinaloa)
• Monterrey (1,460 km) – Consulate General (Nuevo León)
• Playa del Carmen – Consular Agency (this page)
• Puerto Vallarta (1,890 km) – Consular Agency (Jalisco)
• Tijuana – Honorary Consulate (Baja California)