New Zealand citizens in the UK, and UK residents planning a trip to New Zealand, can contact the High Commission of New Zealand in London. As both countries are members of the Commonwealth, the mission is called a High Commission and is headed by a High Commissioner rather than an ambassador.
Contact Details
| Address | 1 Pall Mall East, London SW1Y 5AU, United Kingdom |
| Telephone | +44 20 7930 8422 |
| LON-enquiries@mfat.govt.nz LON-consular@mfat.govt.nz |
|
| Website | www.mfat.govt.nz/uk |
| Head of Mission | Hamish Cooper, High Commissioner |
| National Day | 6 February (Waitangi Day) |
Opening Hours
| Day | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
Opening hours as published in the FCDO London Diplomatic List (October 2026). Please confirm before your visit, especially on UK bank holidays and New Zealand public holidays.
Location of the High Commission
Before your visit
Visitors go to 1 Pall Mall East, London SW1Y 5AU.
- Opening hours (FCDO list): Monday to Friday from 09:00 to 17:00.
- Bring: your passport, plus originals and copies of every document needed for your application.
The high commission and its network in the UK
The high commissioner is Hamish Cooper, in post since 2 September 2025 according to the FCDO list. The London Diplomatic List names 23 accredited diplomats and attachés for the mission. Two honorary consulates support New Zealand citizens elsewhere in the UK.
Consular services
What you can usually arrange here:
- New Zealand passports and emergency travel documents
- Certification and legalisation of documents
- Powers of attorney and notarial acts
- Certificates for pensions abroad
- Citizenship and civil register matters
Documents checklist
Prepare these documents before your appointment. The lists are taken from official New Zealand sources:
Renewing a New Zealand passport from abroad
- Renew online on passports.govt.nz (applicants 16 and over) – only the passport offices in London, Sydney and New Zealand issue passports
- Paper applications are possible but take longer
- Urgent processing (3 working days) is available for an extra fee
- In an emergency, a New Zealand embassy may issue an Emergency Travel Document with restricted validity
Sources: New Zealand Government – renew or replace your adult passport, New Zealand Ministry of Foreign Affairs and Trade – passports and visas (checked October 2026). Requirements and fees can change and individual posts may ask for more – confirm the current list with the embassy before your visit.
Do I need an appointment?
Ask in advance whether your service needs a booked slot.
Do British citizens need a visa for New Zealand?
British citizens do not need a visa for short stays in New Zealand, but must obtain an electronic travel authorisation before departure. Details: UK government travel advice – entry requirements.
Closing days
Like most offices in the UK, the high commission closes on UK bank holidays and on New Zealand’s national day (6 February). If your visit falls close to a holiday, confirm by phone or e-mail.
Emergency assistance
New Zealand nationals in urgent need of help can reach the high commission on +44 20 7930 8422. Consular staff can replace lost travel documents and inform family members; they do not provide legal representation or money. In the UK, the emergency number is 999 (or 112).
Diplomatic missions of New Zealand in the United Kingdom
New Zealand in the United Kingdom
- London – High Commission of New Zealand (this page)
- Belfast – Honorary Consulate
- Glasgow – Honorary Consulate
Frequently asked questions about the High Commission of New Zealand in London
What is the address of the New Zealand High Commission in the UK?
At 1 Pall Mall East, London SW1Y 5AU.
When is the New Zealand High Commission in London open?
According to the FCDO London Diplomatic List: Monday to Friday from 09:00 to 17:00. Confirm before visiting.
Who is the high commissioner of New Zealand to the UK?
Hamish Cooper (High Commissioner), according to the London Diplomatic List of October 2026.
What is the difference between a high commission and an embassy?
None in practice: Commonwealth countries call their embassies in each other’s capitals high commissions, headed by high commissioners.
Is the New Zealand High Commission closed on the national day?
The FCDO list gives 6 February for New Zealand; missions usually close or hold a reception on that day.
Do Britons need a visa to travel to New Zealand?
No visa, but an electronic travel authorisation is required before departure.
Details checked on 10 October 2026. Sources: UK Foreign, Commonwealth & Development Office – London Diplomatic List (October 2026), UK government foreign travel advice – entry requirements for New Zealand, www.mfat.govt.nz/uk. Rules and opening hours can change. Confirm with the high commission before your visit.
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