The High Commission of New Zealand in Canada is located in Ottawa and represents New Zealand in Canada, serving New Zealand citizens who live in or visit the country. As both countries are members of the Commonwealth, the mission is a high commission rather than an embassy.
Contact Details
| Address | 150 Elgin Street, Suite 1401, Ottawa, Ontario K2P 1L4, Canada |
| Telephone | +1 613 238 5991 |
| Fax | +1 613 238 5707 |
| info@nzhcottawa.org | |
| Website | mfat.govt.nz/canada |
| Head of Mission | Wendy Irene Matthews, High Commissioner |
Opening Hours
| Day | Hours |
|---|---|
| Monday | 09:30 - 14:00 |
| Tuesday | 09:30 - 14:00 |
| Wednesday | 09:30 - 14:00 |
| Thursday | 09:30 - 14:00 |
| Friday | 09:30 - 14:00 |
Hours shown: office hours, according to the New Zealand foreign ministry (October 2026). Closed on public holidays.
Location of the High Commission
Before your visit
- Location: The high commission is in the Centretown area of Ottawa, Ontario, less than 1 km in a straight line from Parliament Hill; the nearest airport is Ottawa Macdonald–Cartier International Airport (YOW), about 11 km away. The nearest rapid-transit station is Parliament (O-Train, less than 1 km). (distances: OpenStreetMap)
About the High Commission of New Zealand in Canada
The high commissioner is Wendy Irene Matthews, who presented credentials on 16 January 2026, according to the Global Affairs Canada list. The GAC list also names the mission’s office of the Defence adviser. According to the Global Affairs Canada list, New Zealand also has 1 consulate general in Canada: Vancouver. It also names 1 honorary consular post: Guelph.
Do New Zealand citizens need a visa for Canada?
Citizens of New Zealand do not need a temporary resident visa to visit Canada: the country is listed in Schedule 1.1 of the Immigration and Refugee Protection Regulations (section 190); travellers who fly to or transit through a Canadian airport need an electronic travel authorization (eTA) instead (section 7.1).
Documents checklist
Prepare these documents before your appointment. The lists are taken from official New Zealand sources:
Renewing a New Zealand passport from abroad
- Renew online on passports.govt.nz (applicants 16 and over) – only the passport offices in London, Sydney and New Zealand issue passports
- Paper applications are possible but take longer
- Urgent processing (3 working days) is available for an extra fee
- In an emergency, a New Zealand embassy may issue an Emergency Travel Document with restricted validity
Sources: New Zealand Government – renew or replace your adult passport, New Zealand Ministry of Foreign Affairs and Trade – passports and visas (checked October 2026). Requirements and fees can change and individual posts may ask for more – confirm the current list with the embassy before your visit.
Other embassies in Ottawa
130 other countries are represented in Ottawa, among them: Nigeria (high commission), North Macedonia (embassy), Norway (embassy), Pakistan (high commission), Panama (embassy), Peru (embassy), Philippines (embassy), Poland (embassy), Portugal (embassy), Qatar (embassy), Romania (embassy), Russia (embassy), Rwanda (high commission), Saint Kitts and Nevis (high commission), Saudi Arabia (embassy), Senegal (embassy), Serbia (embassy), Slovakia (embassy), Slovenia (embassy), State of Palestine (representation office). The full list of all 131 missions is on the overview page for Canada.
Closing days
The general holidays under federal law (Canada Labour Code, section 166) are New Year’s Day, Good Friday, Victoria Day, Canada Day, Labour Day, the National Day for Truth and Reconciliation (30 September), Thanksgiving Day, Remembrance Day, Christmas Day and Boxing Day; provinces and territories set further holidays of their own. The high commission may also close on public holidays of New Zealand.
Emergency assistance
In Canada, dial 911 for the police, an ambulance or the fire service (GOV.UK travel advice). Canadians who need consular help in New Zealand can contact the High Commission of Canada in Wellington, according to Global Affairs Canada (travel.gc.ca).
Diplomatic missions of New Zealand in Canada
New Zealand in Canada
Measured in a straight line from Ottawa, the nearest other New Zealand office is the Honorary Consulate (Ontario) in Guelph (about 420 km). Distances in brackets are straight-line distances from Ottawa.
- Ottawa – High Commission of New Zealand in Canada (this page)
- Vancouver – Consulate General (British Columbia)
- Guelph (420 km) – Honorary Consulate (Ontario)
Frequently asked questions about the High Commission of New Zealand in Canada
Does New Zealand have consulates in Canada?
Yes. The Global Affairs Canada list names 2 consular posts outside Ottawa, including in Vancouver and Guelph.
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Details checked on 24 October 2026. Sources: Global Affairs Canada, Office of Protocol – Foreign Representatives in Canada: diplomatic missions’ and consular offices’ addresses, heads of mission (accessed 24 October 2026), New Zealand Ministry of Foreign Affairs and Trade – New Zealand High Commission to Canada, Immigration and Refugee Protection Regulations, section 190 and Schedule 1.1 (Justice Laws Website, current to 30 September 2026), Canada Labour Code, section 166 – general holidays (Justice Laws Website, current to 30 September 2026), GOV.UK foreign travel advice: Canada (getting help), mfat.govt.nz/canada.
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