United Kingdom Consulate Heraklion

For British citizens in this part of Greece, the Vice Consulate of the United Kingdom in Heraklion is an address for passports and civil status matters.

Contact Details

Address CANDIA TOWER- Thalita 17, 712 02 Heraklion, Greece
Telephone +30 2810 224 012
Fax +30 2810 243 935
Email crete@fco.gov.uk
Website www.gov.uk/world/greece
Head of Mission Aristea Hourdakis, Vice Consul

Opening Hours

According to the vice consulate’s official website (checked October 2026), visits are by appointment only. Telephone hours: Monday to Friday 08:00–15:00. No appointment is needed in emergencies requiring consular assistance. Closed on public holidays.

Location of the Consulate

Before your visit

The vice consulate is at CANDIA TOWER- Thalita 17, 712 02 Heraklion.

  • Appointment: visits by appointment only, according to the vice consulate’s official website (checked October 2026).
  • Bring: your passport or ID card, plus originals and copies of the documents for your application.

Who does the British vice consulate in Heraklion serve?

The vice consulate provides consular services for British citizens living in Greece. The office is headed by Vice Consul Aristea Hourdakis, according to the Greek Foreign Ministry’s list of consular posts (September 2026). Other British career consulates in Greece: Corfu. The Greek Ministry of Foreign Affairs does not publish the consular districts; if you are unsure which office is responsible for your place of residence, ask the consulate or the embassy. The office is located in Crete. The embassy in Athens is roughly 320 km away.

Consular services

What you can usually arrange here:

  • British passports and emergency travel documents
  • Registration of births, marriages and deaths
  • Certification of documents and signatures

Documents checklist

What British citizens usually need to bring for the most common requests, based on official British government information:

Renewing a British passport from abroad

  • British embassies and consulates do not issue passports – apply online with HM Passport Office on GOV.UK
  • Your old passport, which you send with the application
  • A digital photo
  • A credit or debit card for the fee
  • Any valid passports you hold from another country (the passport or a colour copy of every page)

Emergency travel document

  • For British nationals outside the UK who need to travel within 6 weeks
  • Your passport is lost, stolen, damaged, full or recently expired, or you cannot renew it in time
  • Usually valid for a single or return journey through up to 5 countries
  • Apply online on GOV.UK

Sources: GOV.UK – renew or apply for a British passport from overseas, GOV.UK – emergency travel document (checked October 2026). Requirements and fees can change and individual posts may ask for more – confirm the current list with the consulate before your visit.

Do I need an appointment?

Yes. According to the official website, visits are by appointment only. No appointment is needed in emergencies requiring consular assistance.

Visa and entry information for Greek citizens

The Greek Ministry of Foreign Affairs does not publish visa rules for individual countries. It asks Greek citizens travelling outside the EU and the European Economic Area to check with the consular authorities of the country they are visiting before departure – for the United Kingdom, that means this mission. Source: Greek Ministry of Foreign Affairs – visas for Greeks travelling abroad (in Greek).

Closing days

Like most offices in Greece, the vice consulate closes on public holidays – including Clean Monday, Orthodox Easter (Good Friday to Easter Monday), the Assumption (15 August) and Christmas. It is usually also closed on the United Kingdom’s national day (13 June). Check before visiting in the weeks around Christmas and Easter.

Emergency assistance

British nationals in urgent need of help can call +30 2810 224 012. Help is available for lost passports, arrests and serious accidents, but not for legal fees or travel costs. In Greece, the emergency number is 112 (police 100, ambulance 166, fire service 199; tourist police 1571). Greek citizens who need help in the United Kingdom should contact the Greek embassy accredited to the country (listed on mfa.gr).

Embassy and consulates of the United Kingdom in Greece

The United Kingdom in Greece

Questions and answers – the United Kingdom in Heraklion

Where is the British vice consulate in Heraklion?

At CANDIA TOWER- Thalita 17, 712 02 Heraklion.

How can I call the British vice consulate in Heraklion?

+30 2810 224 012.

Who heads the British vice consulate in Heraklion?

Aristea Hourdakis, Vice Consul, according to the Greek Foreign Ministry’s list of consular posts (September 2026).

Details checked on 12 October 2026. Sources: official website of the vice consulate (checked October 2026), Hellenic Ministry of Foreign Affairs – Corps Consulaire (20 September 2026), Greek Ministry of Foreign Affairs – visas for Greeks travelling abroad (in Greek). Rules and opening hours can change. Confirm with the consulate before your visit.

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