United Kingdom Consulate General Düsseldorf

Before your visit

The British Consulate General is at Willi-Becker-Allee 10 in Düsseldorf-Oberbilk, close to the main station.

• No walk-in service: consular help starts online via the GOV.UK contact form for consular services in Germany.
• 24-hour helpline: +49 30 204570 (FCDO consular assistance for Germany).
• Telephone (office): +49 211 94 480.

About the British Consulate General in Düsseldorf

Headed by Consul General Roseanna Watson, the Düsseldorf office focuses on trade, investment and political relations with North Rhine-Westphalia and its neighbouring states. Its consular team helps British nationals in Hesse, North Rhine-Westphalia, Rhineland-Palatinate and Saarland in emergencies. Honorary consuls in Frankfurt and Paderborn provide limited local help.

Which British office is responsible for me?

Consular services

• Emergency travel documents if your passport is lost or stolen
• Support after an arrest, a serious accident or a death
• Help for victims of crime and in crises
• Information on documents for getting married in Germany

Passport renewals, birth registration and legalisation are handled online or in the UK, not at the consulate general.

Can I just walk in?

No. Apply online first – for example for an emergency travel document – and you will be told whether you need to attend an appointment in Düsseldorf.

Documents checklist

Prepare these documents before your appointment. The lists are taken from official British sources:

Renewing a British passport from abroad

• British embassies and consulates do not issue passports – apply online with HM Passport Office on GOV.UK
• Your old passport, which you send with the application
• A digital photo
• A credit or debit card for the fee
• Any valid passports you hold from another country (the passport or a colour copy of every page)

Emergency travel document

• For British nationals outside the UK who need to travel within 6 weeks
• Your passport is lost, stolen, damaged, full or recently expired, or you cannot renew it in time
• Usually valid for a single or return journey through up to 5 countries
• Apply online on GOV.UK

Sources: GOV.UK – renew or apply for a British passport from overseas, GOV.UK – emergency travel document (checked October 2026). Requirements and fees can change and individual posts may ask for more – confirm the current list with the consulate before your visit.

Visa information

Germans need no visa for visits to the UK of up to six months, but must hold an Electronic Travel Authorisation (ETA) and travel with a passport; the German ID card is no longer accepted. British citizens can stay in the Schengen area for 90 days in any 180.

Closing days

Closed on North Rhine-Westphalian public holidays and on UK bank holidays such as the early May and spring bank holidays and Boxing Day.

Emergency assistance

British nationals can call the FCDO consular helpline for Germany on +49 30 204570 at any time. Germans in the UK are helped by the German Embassy in London and the Consulate General in Edinburgh.

British missions in Germany

• Berlin – Embassy of the United Kingdom
• Düsseldorf – Consulate General (Hesse, North Rhine-Westphalia, Rhineland-Palatinate and Saarland) (this page)
• Munich – Consulate General (Bavaria and Baden-Württemberg)
• Bremen – Honorary Consulate (Bremen)
• Dresden – Honorary Consulate (Saxony)
• Frankfurt am Main – Honorary Consulate (Hesse)
• Hamburg – Honorary Consulate (Hamburg)
• Hanover – Honorary Consulate (Lower Saxony)
• Paderborn – Honorary Consulate (North Rhine-Westphalia)
• Stuttgart – Honorary Consulate (Baden-Württemberg)